DoorDash Initiatives

Key Achievements

Revitalized Workplace (2023-2024): I led the pilot and full transition of a 350+ person team to a hybrid model, resulting in a 17% increase in productivity year over year.

Talent & Rewards (2023-2024): I designed and implemented a new talent & rewards system, leadership development, and a career accelerator program, increasing internal promotions by 18%.

Internal Communications Overhaul (2023): I established new communication frameworks that enhanced collaboration and boosted employee engagement, leading to an eNPS increase from 40% to 75% promoters.

Global Operations Alignment (2022): I streamlined merchant onboarding across US and EU-based teams, reducing processing times by 60%, from 5 to 2 business days, by bridging operational gaps.

Revenue Growth Leadership (2021): I led a 70+ person team to achieve top revenue performance across small and mid-sized merchants, earning recognition for sales excellence.

Employee Wellbeing (2020-2021): I led wellness and wellbeing initiatives to support employees during the COVID-19 pandemic, organizing and leading workshops, employee resource groups, and sentiment surveying. 

Read about my initiatives on the employee experience blog below.